Shipping Policy
1. Where we ship
We currently ship within the United States (all 50 states) from our U.S. fulfillment partner. We do not ship internationally from this store at this time.
2. Free shipping
Free standard shipping on all orders over $70. Orders below $70 are charged a flat standard-shipping rate shown at checkout.
3. Processing & delivery times
| Stage | Timeframe |
|---|---|
| Order processing (pick & pack) | 1–2 business days |
| Standard delivery (after dispatch) | 2–5 business days |
Business days are Monday–Friday, excluding U.S. federal holidays. Times are estimates from our carrier and are not guaranteed. Orders placed after the daily cut-off, on weekends, or on holidays begin processing the next business day.
4. Fulfillment partner
Orders are fulfilled and shipped by Quick Logistics (quick.us), our U.S. third-party logistics provider, on our behalf.
5. Order tracking
Once your order ships, we email you a confirmation with a tracking number. Please allow up to 24 hours for tracking to update.
6. Shipping address & failed deliveries
You are responsible for entering a complete, accurate shipping address. We are not responsible for delays or losses caused by an incorrect address. Packages returned to us as undeliverable can be reshipped at your cost or refunded minus original shipping.
7. Lost, delayed, or damaged packages
If your order is significantly delayed, or arrives damaged, contact usa@vibefarma.com within 7 days of the expected delivery date with your order number and photos (for damage), and we will help resolve it.
8. Risk of loss
Title and risk of loss pass to you upon our delivery of the package to the carrier.